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Tech Support

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Tech Support

For technology assistance, please visit the Walton Library, or families and students can submit their technical support questions using the contact information below:

Parent Support: CTLSParent.Support@cobbk12.org

Student Support: CTLSStudent.Support@cobbk12.org

Customer Care Center: 770-426-3330

Users can now reset their own computer/email/Microsoft 365 password. To reset, users must register their account for Self Service Password Reset. Users cannot change their own password until they’ve registered.

To register for Self Service Password Reset, watch this short video here.

This registration video and “how to change your password” directions are also located on the Microsoft 365 login ‘blue’ page.

 Additional Support

    1. Register for Password Self Service Reset   Document  |  Video
    2. Reset your password  Document  |  Video